Shipping & Returns
Shipping Policy
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We offer free express shipping worldwide.
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Shipping to P.O. Boxes is not currently supported.
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All orders are processed within 2-4 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
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Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Inspired By Tantra is not responsible for these charges if they are applied and are your responsibility as the customer.
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Once your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
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All orders are shipped from a location on the same continent as the delivery address. Therefore, you can expect to receive your order within 5 days after the order has shipped.
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If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at florentine@inspiredbytantra.com with your name and order number, and we will look into it for you.
Return & Exchange Policy
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Note that since all our items are custom-made on demand, we do not accept returns.
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We take utmost care in fulfilling and processing your order. In the event that your order arrives damaged in any way, please email us as soon as possible at florentine@inspiredbytantra.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis and will try our best to work towards a satisfactory solution.
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If you have any further questions, please feel free to contact us any time at florentine@inspiredbytantra.com